In this article, we explain when you must manage the warranty for accessories included with a product. This information applies especially to accessories that are necessary for the purchased product to work correctly.
- When you must cover an accessory under warranty
- What happens with batteries, chargers and consumable parts
- When an accessory may be excluded from warranty
- Conclusion
You must manage the warranty for accessories included with an item when they are necessary for the purchased product to work.
Current warranty regulations do not provide a general exception that allows consumable parts to be excluded from the legal warranty period.
Therefore, accessories such as batteries or chargers must be covered by the legal warranty applicable in the country where the product was sold or delivered, when the issue is due to a manufacturing defect or a lack of conformity of the product.
An accessory may only be excluded from warranty when the fault is a direct consequence of excessive or improper use.
To assess this, the nature of the product and the technical specifications provided by the manufacturer must be taken into account.
- General rule: consumable parts, such as batteries and chargers, are subject to the legal warranty applicable in the country where the product was sold or delivered, provided that they are part of the product and show a covered defect.
- Exception: if the fault is due to excessive or improper use, the accessory may be excluded from warranty.