FAQs

Sale

• Sellers' Privacy Policy
• Can we participate in your campaigns?
• What are the shipping and delivery conditions for white goods?
• Who wins the Buy Box?
• What is the shipping cost policy?

After-sales service

• Who invoices the end customer?
• What are the packaging requirements?
• How do we get in touch with the client?

Platform

• How long does it take to register new products?
• How long does it take to register new products?
• My account is suspended, what should I do?
• How can we find out the reason for the issue?
• How can I view the general terms of service?