Set up refurbished items

If you have refurbished items, sync them to your catalog and start selling. Here's how.

What is a refurbished item?

These are items that either come from a return, or have been repaired to restore functionality, in some cases, as if they were new products.

On our Marketplace, you can list your refurbished items under three conditions which we explain below:

Remember: Smartphones that you sync in "Lightly used" and "Functional" condition must have at least 80% battery life.

Offer Description

You can use the "Offer Description" field when syncing offers, either manually or using the file.

This way you can inform about the exact condition of the refurbished items you are going to sell, avoiding possible issues and bringing the customer closer to your product.

For example:

• Item in perfect condition. Comes from display. Slightly damaged packaging.
• Item from a return. Does not include charger.
• Item from a return. Small 2mm scratch on upper left corner.

Remember: We advise you to indicate in the offer description if you are using the "Margin Scheme for Second-Hand Goods" so that customers know in advance that the item they are purchasing does not include VAT.

How to Sync Refurbished Items

To register a refurbished item, modify the "Offer Status" field.

Remember: If the product already exists in our catalog, sync it with that item by modifying its condition as we have indicated. If not, you need to create it like any other product, regardless of its condition.

For more information on how to sync your catalog, check our manuals “MANUAL OFFER CREATION” and “FILE OFFER CREATION”.

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