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Fulfillment: PcComponentes connector and Mirakl offers

 

In this article, we explain how the Fulfillment connector works with PcComponentes Marketplace and what happens when you link items from your Fulfillment inventory to Mirakl offers.

Important: this process only applies to sellers who already have Fulfillment active or are in the activation process. If the service is not active yet, contact your account manager.
Contents
  1. What the connector is used for
  2. How to request connector activation
  3. How to link Fulfillment items to Mirakl offers
  4. What happens when you link an offer
  5. What happens when you delete a relationship
  6. How Fulfillment orders are managed
  7. How to cancel order preparation
  8. Summary
1️⃣ What the connector is used for

The connector allows you to link your Fulfillment inventory items to your offers published in Mirakl.

This relationship is required so PcComponentes can identify which offers must be fulfilled from Fulfillment and so the stock of those offers is managed from the available Fulfillment inventory.

2️⃣ How to request connector activation

To install the connector for the first time, contact your account manager and request activation.

You must provide:

  • Your shop name.
  • Your Mirakl shop ID.

Once the technical team has configured the connector, you will be able to start using it from the Fulfillment tool.

5️⃣ What happens when you delete a relationship

If you delete a relationship from the connector panel, the offer returns to your control in Mirakl.

In that case, the offer will return with 0 units in stock. If that relationship was your only available stock reference, review your inventory before enabling units again on the offer.

Keep in mind: deleting a relationship can directly affect the availability of the offer. Always review stock before making changes.
6️⃣ How Fulfillment orders are managed

When a customer places an order that includes an offer managed by Fulfillment, order preparation is handled automatically.

  • You do not need to take manual action on that order from Mirakl.
  • Tracking is added automatically when the order is dispatched.
  • The order follows PcComponentes' usual customer communication flow.

If an order contains offers managed by Fulfillment and offers not managed by Fulfillment, Mirakl may internally split the order into several parts to group the lines that can be fulfilled from Fulfillment.

7️⃣ How to cancel order preparation

If you need to cancel order preparation, review the order details inside the Fulfillment application.

  1. Access the order details in the Fulfillment tool.
  2. Select the bin icon if it is available.
  3. Check whether the system allows the cancellation.
  4. If cancellation is completed, access Mirakl to process the full refund and close the order.
Important: cancellation is only possible if the order status allows it. If you have doubts or the system does not allow you to continue, contact your account manager.
8️⃣ Summary
  • The connector links Fulfillment items to Mirakl offers: this lets PcComponentes know which offers must be fulfilled from Fulfillment.
  • You must request activation from your account manager: you will need your shop name and Mirakl ID.
  • Stock is managed from Fulfillment: the offer uses the available stock in the Fulfillment inventory.
  • If you delete a relationship: the offer returns to your control with 0 units in stock.
  • Fulfillment orders are managed automatically: you do not need to prepare them manually from Mirakl.
  • Cancellation depends on the order status: if it is allowed, you must then process the full refund in Mirakl.

 

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