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Manage users and permissions

 

In this article, we explain how to add users to your seller account and how to assign permissions according to the tasks they need to perform in Mirakl.

Important: you can modify other users’ permissions as long as your own user also has those permissions.
Contents
  1. What user management is used for
  2. How to access Users
  3. What permissions you can assign
  4. How to create a new user
  5. How to modify permissions for an existing user
  6. Best practices
  7. Summary
1️⃣ What user management is used for

User management allows you to give access to other people in your team without sharing the same credentials.

Each user can have specific permissions depending on their role: shop management, inventory, accounting, support, orders or messages.

This way, each person can access the areas they need and receive notifications in their own email account.

2️⃣ How to access Users

To manage your shop users, go to:

Keep in mind: if you cannot see this option or cannot edit a permission, your user may not have the required permissions.
3️⃣ What permissions you can assign

When creating or editing a user, you can assign permissions based on the tasks they will perform.

Permission What it allows
Shop administration Allows access to the main dashboard, settings, shop information, user management and API configuration.
Inventory management Allows access to inventory, the administration panel, messages and product mapping.
Accounting Allows access to accounting documents and transaction history.
Support Allows access to orders and messages. Depending on the configuration, it may include read-only orders and read or write access to messages.
User permissions in Mirakl
Recommendation: assign only the permissions each user needs. This reduces errors and helps you keep better control of the account.
4️⃣ How to create a new user

To create a new user:

  1. Go to Settings > Users.
  2. Select Create user at the top right.
  3. Enter the new user’s email address.
  4. Assign the permissions that match their role.
  5. Save the changes.
User creation in Mirakl
Remember: use an individual email address for each person. Avoid sharing the same user between several team members.
5️⃣ How to modify permissions for an existing user

You can also modify permissions for users that have already been created.

  1. Go to Settings > Users.
  2. Find the user you want to modify.
  3. Open their settings.
  4. Add or remove the required permissions.
  5. Save the changes.
Important: you will only be able to modify permissions that your own user has available.
6️⃣ Best practices
  • Create individual users: each person should access with their own email address.
  • Assign permissions according to the role: avoid giving access to areas the user does not need.
  • Review permissions periodically: especially if your team organisation changes.
  • Update access when someone stops working on the account: check whether you need to modify or remove their permissions.
  • Protect credentials: do not share passwords or access details through unsecured channels.
7️⃣ Summary
  • You can add users to your account: go to Settings > Users.
  • Each user can have specific permissions: shop administration, inventory, accounting or support.
  • You can create users from Create user: enter the email address, assign permissions and save the changes.
  • You can modify existing permissions: as long as your own user has those permissions.
  • Avoid sharing credentials: create individual access for each person in your team.

 

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