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How to set up your seller account

 

In this article, you will find the basic steps to correctly set up your seller account after joining the platform. Review each section to complete your store information, configure your public details and make sure your legal and operational information is up to date.

Contents
  1. Accessing your account settings
  2. General store information
  3. Public store profile
  4. Shipping and returns
  5. Legal and bank information
1️⃣ Accessing your account settings

Once you have completed your registration in Mirakl, you must review your account settings and make sure all required fields are filled in correctly.

2️⃣ General store information
  • Name: this will be the visible name of your store on the Marketplace. Extensions such as “.com” are not allowed.
  • Closed: you can indicate a period during which your store will remain inactive, for example due to holidays, tests or other operational reasons.
Important: even if your store is closed, you must continue to manage after-sales requests and respond to incidents and messages within a maximum of 24 hours.
3️⃣ Public store profile

In this section, you can review the information customers will see about your store.

  • Description: it must be clear, brief and professional. URLs and product listings are not allowed.
Account setup - public store profile
4️⃣ Shipping and returns

In this section, you must indicate the information related to shipping your products and your store’s returns policy.

  • Shipping country: indicate the country from which you will ship your products.
  • Returns policy: it must at least match PcComponentes’ policy. You can check and copy our returns policy template for sellers.
Account setup - shipping and returns

 

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