In this article, we explain how to activate or deactivate the sales channels available for your shop and what you should review before selling in new countries.
- What sales channels are
- Before activating a new channel
- How to access the settings
- How to activate or deactivate a channel
- What happens with catalogue, prices and shops by channel
- Summary
Sales channels allow you to manage the countries where you want to sell your products within PcComponentes international marketplaces.
From this setting, you can activate or deactivate your presence in the channels available for your shop, such as Spain, France, Italy or other enabled markets.
Before activating a new sales channel, check that you can operate correctly in that country from a logistics, legal, tax and operational perspective.
- Check that you can prepare and ship orders to the corresponding territory.
- Configure the shipping methods, delivery times and shipping costs for that channel.
- Make sure you can handle after-sales service and incidents for orders received in that country.
- Make sure you comply with the applicable legislation in the country of sale.
- Keep in mind possible tax obligations, VAT, levies, environmental fees, recycling obligations, labelling, product safety or other territory-specific requirements.
- Keep in mind that catalogue management is shared across channels if you work under the same shop.
To manage your sales channels, go to:
- Settings > Shop > Channels tab
- Direct URL: access channel settings.
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- Go to the Channels tab.
- Select the country where you want to sell.
- Check that it is marked with a blue check.
- Select Save to apply the changes.
To deactivate a channel, uncheck the corresponding country and save the changes.
If you work under the same shop, catalogue management is shared across all sales channels. This means that, in general, you cannot assign specific products or prices to one single channel only.
If you need separate management by country, it is possible to work with specific shops by channel, for example one shop for France and another one for Italy. In that case, you will be able to switch between shops from the back office using the same login email.
This option allows you to separate channel management, but it also requires an independent setup for each shop. If you work through integration, keep in mind that each account may require independent developments, connections and maintenance.
- You can activate or deactivate channels: from Settings > Shop > Channels.
- You must save changes: the selected channel will appear with a blue check.
- Activating the channel is not enough: you must also configure shipping for that territory.
- You must comply with the regulations of the country of sale: review tax obligations, VAT, levies, recycling, labelling, product safety and any applicable requirements.
- The catalogue is shared under the same shop: in general, you cannot assign products or prices to one single channel only.
- You can work with specific shops by channel: this option allows separate management by country, but requires independent setups and integrations.
- Contact your account manager: if you need to review a special case involving catalogue, prices, integrations or channel-specific conditions.