White goods
In this article, we explain which shipping and delivery options you must configure for white goods and which services they must include.
Important: all white goods must include free kerbside
delivery and a free additional service for commissioning and collection
of the old appliance, according to the conditions indicated.
Contents
- Available shipping and delivery options
- What the service must include
- What commissioning includes
- What the service does not include
- More information
1️⃣ Available shipping and delivery options
These are the available shipping and delivery options for white goods:
| Express (24 hours) with commissioning and collection of the old appliance |
| Express (48 hours) with commissioning and collection of the old appliance |
| Standard (48/72 hours) with commissioning and collection of the old appliance |
| Delivery in 3-5 days with commissioning and collection of the old appliance |
| Delivery in 5-10 days with commissioning and collection of the old appliance |
| Express (24 hours) with kerbside delivery |
| Express (48 hours) with kerbside delivery |
| Standard (48/72 hours) with kerbside delivery |
| Delivery in 3-5 days with kerbside delivery |
| Delivery in 5-10 days with kerbside delivery |
| Delivery in 48-72 hours with upstairs delivery and collection of the old appliance |
| Delivery in 3-5 days with upstairs delivery and collection of the old appliance |
| Delivery in 5-10 days with upstairs delivery and collection of the old appliance |
2️⃣ What the service must include
All white goods must include:
- Free kerbside delivery.
-
Free additional service, which includes:
- Placement and commissioning of the new appliance.
- Collection of the old appliance, provided it is already disconnected and dismantled.
3️⃣ What commissioning includes
- Unpacking and inspection of the appliance.
- Unlocking, in the case of washing machines, levelling and placement.
- Connection to water and electricity supplies, provided no additional material is required and the existing installation complies with current regulations.
- Basic test to verify that the appliance works correctly.
Important: refrigerators require between 3 and
12 hours of rest before being started up.
4️⃣ What the service does not include
- Integration of built-in or integrated appliances.
- Dismantling or removal of the old appliance.
- Changing the door opening direction.
- Carpentry, electrical or plumbing work.
- Installation of parts or accessories not included with the appliance.
- Extensions to the current installation.
Important: if additional work not included in
the service is required, the product will be delivered without
installation to the location indicated by the customer.
5️⃣ More information
You can find more details in the article: Shipping configuration.